TERMS & CONDITIONS

What is Customised in the Standard Rate?

  • All Text Matter Details in the Invitation (Eg. Names, Date, Time, Venue, etc.)
  • Images/ Photos (if shown in the template you choose)
  • In the case of Video Invitation – Song can be changed. (Share song link song of your choice | Note that we do not provide song editing/ cutting services)
  • If you want to change font style/ colour, background colour it will be additional ₹750 & you need to tell us beforehand

I do not want the Logo & watermark, is that removed?

  • Yes. Logo & Watermark for PDF, ECard & GIF is removed.
  • Logo & Watermark on the video is removed. However, Please note after video ends, the Logo in last black frame stays (to avoid false copy claim to our work). To remove it kindly add Rs. 500/- to the above quote.

How shall I receive the Invitation?

  • For Video & GIFs: Mp4 Format – optimised for Whatsapp | Will be shared via WhatsApp.
  • If needed we will email the wetransfer link to download the MP4 video on your laptop/ pc.
  • For ECard & PDF: High resolution PNG File. PDF File if needed. via Whatsapp & Email
  • We do not share open files/ templates. Please do not ask for them.

What if I need minor changes after you share the first invite?

  • 1 round of revision is offered if needed for ready templates. Any changes after that will be USD $8 / INR Rs. 500 per round of revision.

By when will you deliver? Working hours: Mon. – Fri. (IST 10 am – IST 6 pm)

  • Video & PDF Invitation – Standard: 3-4 Working Days
  • Ecard & GIF Invitation: 1-2  Working days
  • If Urgent – 1 working day (+ Rs. 1,500/-)

How much do I pay to place an order?

  • Payment Terms: 100% advance payment for ready templates
  • No refund is provided, as the design you see & approve is what you will be receiving
  • In case you need additional slides or multiple versions, like separate for bride/ groom, or one version with only certain functions, another will all functions, it will be Rs. 750 – 1000 additional for each version based on template in discussion & how much variation is needed for video invites.
  • In the case of PDF & Ecards it is subject to scope of work.
  • In case additional edits or modifications are needed in the existing video templates, please inform beforehand and we shall let you know the additional cost for the same based on the scope of work.
  • If you have a specific brief or need a customised design, kindly share your requirement & reference idea with us and we will let you know what we can do for you.